Quality Policy

BSI-web-logo-smallEnvironmental Technologies Group is engaged in the business of manufacturing biological and environmentally friendly products at 16 Mallett Road, Tullamarine, Victoria, Australia and has been operating since 1999. Our principal products are marketed to commercial, industrial & retail sectors of the community.

The purpose of this policy is to confirm our commitment to meeting the quality standards expected by our customers in the delivery of the products and or services that we supply to them.

Our quality system is based on the requirements of AS/NZS ISO 9001 and corresponding AS/NZS ISO 14001 as an integrated management system. To implement this policy we shall focus on the needs of our business with particular reference to consistently meeting our customers’ requirements and statutory obligations. Our quality management system will provide mechanisms for detecting system shortfalls and for stimulating process improvements.

Environmental Technologies Group will adopt procedures and disciplines to ensure that:

  • Our quality system is effectively implemented
  • We conduct appropriate quality awareness training for employees and undertake relevant skills training
  • Responsibilities for quality are established and communicated clearly to all employees
  • Our quality policy and procedures continue to be appropriate by initiating regular reviews to check their effectiveness and ongoing relevance
  • We regularly review the needs and expectations of our customers and initiate continuous improvement activities to meet these expectations

Our objectives will be to:

  • Use the Management System as a tool in achieving best practice outcomes across the organization
  • Ensure continuous improvement to our Management System
  • Customer Satisfaction
  • Product Innovation
  • Motivated Workforce
  • Operational Excellence
  • Continued Growth

I am personally committed to the future improvement and growth of Environmental Technologies Group and I insist that all employees share this commitment so that together we can continue to surpass the expectations and needs of our customers and distributors.

David Campbell
Managing Director
Environmental Technologies Group

Dated: 24/02/2014